Terms of Service

1. Introduction

Welcome to Herbal Nails & Spa Glendale ("we," "us," "our"). By using our website, booking services, or visiting our salon, you agree to the following Terms of Service. Please read them carefully.

2. Appointments & Cancellations

We recommend booking appointments in advance to ensure availability.

Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.

Late arrivals may result in a shortened service or rescheduling at our discretion.

3. Pricing & Payments

Prices for services are subject to change without prior notice.

All services must be paid in full at the time of service.

We accept cash, major credit/debit cards, and gift cards.

4. Gift Cards & Promotions

Gift cards are non-refundable and cannot be exchanged for cash.

Promotions and discounts cannot be combined unless explicitly stated.

5. Health & Safety

For the health and safety of all clients, please inform our staff of any medical conditions, allergies, or sensitivities before your service.

We follow strict sanitation guidelines, including the use of disposable liners for pedicure chairs and proper sterilization of tools.

6. Refunds & Satisfaction Policy

We strive for customer satisfaction. If you are unsatisfied with a service, please notify us within 24 hours so we can address your concerns.

We do not offer refunds on services rendered. However, adjustments may be made at management’s discretion.

7. Liability

Herbal Nails & Spa Glendale is not responsible for allergic reactions or adverse side effects from our products or services.

We are not liable for lost, stolen, or damaged personal belongings.

8. SMS/Text Messaging Terms

By opting into our SMS/Text Messaging services, you agree to receive automated reminders, service notifications, and promotional messages. You can opt out at any time by replying STOP or OUT. Message and data rates may apply.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of our services implies acceptance of any revised terms.

Contact usAddress: 7510 W Aspera Blvd Ste 103, Glendale, AZ 85308